About Okafoods
Recipe
Useful Communications
Official Online Shop
Store Information
| Shop name | Oka Foods Corporate Online Shop |
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| Distributor | Oka Foods Co., Ltd. |
| Sales Manager | Takayuki Oka |
| location | 104-0045 Tsukiji 242 Building 6F, 2-4-2 Tsukiji, Chuo-ku, Tokyo |
| telephone number | 03-3543-9515 |
| Fax number | 03-3545-8948 |
| email address | online@okafoods.com |
| Home page | www.okafoods.jp |
| Products | We sell frozen boneless fillets of mackerel, salmon, yellowtail, saury, etc. We carry over 35 varieties, including grilled and boiled fish that can be eaten as is. |
| Sales volume | Products are available while supplies last. If the product you ordered is out of stock, We will contact you by phone or email. |
| Required fees other than the product price | In principle, shipping charges (if the total product price is less than 10,000 yen) and handling fees are to be borne by the customer. All consumption taxes are included in the product price (tax-inclusive price). |
| Application expiration date | After confirming your order, we will inform you of the final amount and estimated shipping date. |
| Required fees other than the product price | Depending on stock availability, your order will be shipped within 3-4 business days. Once the courier slip number has been confirmed, we will contact you by email. *Please note We do not offer same-day shipping or next-day delivery (sorry). If you are in a hurry, please contact us by phone after placing your order and provide your order number. Your order number will be included in the automatic reply email. |
Returns and defective products
| Return period and conditions | Due to the nature of the product, we do not accept returns or exchanges for reasons of customer convenience. Please contact us for more details. |
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| Return shipping fee | Please forgive us if it is due to customer reasons. However, we cannot accept exchanges for defective products or incorrectly delivered products. The cost will be borne by our company. |
| defective product | In the unlikely event that you receive a defective product, we will check our inventory and return it to you, provided that the product is unopened. We will replace it with a new or equivalent product. Please contact us by email or phone within 7 days of receiving the product. Please note that we will not be able to accept requests for returns or exchanges after that date. |
About payment methods
| Payment Method | We accept credit cards, convenience store payment, corporate installment payment, cash on delivery, and Amazon Pay. Please choose the option that best suits your needs. |
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| Payment deadline | ・Credit card: Date specified by the card company ・Convenience store payment: The date written on the payment slip ・Cash on delivery: When the product arrives ・Corporate installment payment: Monthly payment at the end of the month, payment at the end of the following month ・Amazon Pay: After the delivery date of the product is confirmed, the payment will be made to Amazon Pay, and payment will be made in accordance with the Amazon Pay terms and conditions. |